IMS Process



At IMS, we focus all our efforts on the ongoing quality of your image.

National Sign Maintenance

Our expansive network provides national sign maintenance coverage at local prices. On call or planned and preventative programs provide full sign maintenance to fit every need and budget.

Management Resources

IMS supplements your management resources with streamlined procedures, pricing, and customer-service systems. Our team manages, implements, and executes all signage service requests.

Centralized Documentation

Online reporting and analysis tracks signage programs by location or sign, and IMS retains all information to ensure the efficiency of future projects.

Highly Trained Service and Electrical Technicians

The nationwide IMS network of licensed technicians provides prompt repairs to illuminated signs without interrupting business. And our master agreements support controlled rates and lower overall costs.

Experts in New Technology and Special Projects

Services include
  • LED sign repair and retrofitting
  • EMU/EMB maintenance and sign repair
  • Banner installation, repair, and removal
  • Pressure washing

Dedicated Service Center

We guarantee a quick response on standard, warranty, and emergency service. With support on call 24/7, IMS accepts service requests via
  • Email
  • Internet
  • Voice mail
  • Fax
  • Help desk

IMS Connect Web Access

At anytime, registered users can access a variety of standard and customized information, including:
  • Service requests
  • Work reports
  • Location photographs 

Customized Reporting

Clear, highly detailed reports recap and analyze service provided, response time, and location reports.

Contact us to learn more about the IMS Process or
Call: 888-724-0381
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